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You can contact our Customer Care Center at the following numbers:

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2024 Individual and Marketplace Plans:

Monday - Wednesday, Friday: 8:00 am - 6:00 pm
Thursday: 9:00 am - 6:00 pm (Closed from 8:00 - 9:00 am for department training)

Medica Central Health Plan
PO Box 56099
Madison, WI 53705

Medica Central Health Plan
1277 Deming Way
Madison, WI 53717

2024 Individual and Marketplace Plans:
Medica
Route CW595
PO Box 9310
Minneapolis, MN 555440-9311

If you are having a medical emergency, call 911 or go to a nearby Urgent Care or ER.

We offer a free telephone service available to members. So, call us, we'll be here for you.